IT Consultancy
M365 for Business
Data Back & Disaster Recovery
Effortlessly manage your Microsoft 365 with 23ICT
Delegated administration, monitoring, and support With expert guidance and optimisation ensuring enhanced productivity and reduced operational burdens.
Get started in 30 seconds
M365 Backup Services:Ensuring Your Data is Safe and Secure
At 23ICT, we understand the critical importance of safeguarding your Microsoft 365 data. Our M365 Backup services are designed to provide comprehensive protection and ensure business continuity in the face of accidental data loss, corruption, or security threats. Our M365 Backup solutions can benefit your organization.
- Complete Backup Coverage
- Automated Backups
- Rapid Recovery
- Granular Restoration
- Regulatory Compliance
- Secure Storage
- Proactive Monitoring
- Management Dashboard
SharePoint is designed to be highly scalable and flexible, making it a versatile platform for organisations of different sizes, from small businesses to large enterprises.
- Expert Consultation
- Dedicated Support
At 23ICT, our M365 Backup services are focused on providing robust, reliable protection for your critical data, ensuring you can recover quickly and efficiently from any disruptions. With our solutions, you can confidently manage your Microsoft 365 environment, knowing that your data is secure and always accessible.
Sharepoint
At 23ICT, our team configures a collaboration platform on share point, primarily used for document management and storage. It allows organizations to create websites for sharing information, managing content, and collaborating on projects. Key features include document libraries, lists, and workflows, which enhance productivity and facilitate teamwork across various departments.
- Define Goals: Identify business objectives and how SharePoint can meet those needs (e.g., document management, collaboration, workflows)
- Stakeholder Involvement: Get input from all stakeholders, including IT, business leaders, and end-users
- Identify Features: List core features like document libraries, team sites, workflows, intranet portals, etc
- Platform Selection: Choose between SharePoint Online (cloud) or SharePoint Server (on-premises)
- Configuration | Customization | Integration |Data Migration |Content Organization
- Training and Support:
- Custom Features | Workflows | Mobile and App Integration |Data Migration |Content Organization
- Training and Support:
- Data Migration | Testing | Documentations |Support Channel |Content Organisation
- Training and Support:
- Testing| Go Live | Backup Strategy
- Training and Support:
- Monitor Performance| Regular Updates | Power Automate | PnP |Content Practice
- Training and Support:
At 23ICT, we are dedicated to delivering SharePoint solutions that drive collaboration, efficiency, and innovation. Our team of experts is committed to providing the support and expertise needed to maximize the value of your SharePoint investment.
Microsoft Teams Services: Streamlining Collaboration and Communication
At 23ICT, our Microsoft Teams services are designed to enhance collaboration and communication within your organization. We offer a full suite of solutions to ensure you get the most out of Microsoft Teams, from initial setup to ongoing support.
At 23ICT, we are dedicated to optimizing your Microsoft Teams environment to foster efficient communication, collaboration, and productivity. Our expertise ensures that your organization leverages Teams effectively to meet your strategic objectives and drive success.
M365 Support Services: Expert Assistance for Optimal Performance
At 23ICT, our M365 Support services are designed to ensure your Microsoft 365 environment runs smoothly and efficiently. We offer a comprehensive range of support solutions tailored to meet the unique needs of your organization. Here’s how we can assist:
Technical support for Microsoft 365 (M365) is crucial to ensuring smooth operations and addressing any issues that arise with the suite’s services, including SharePoint, Teams, One Drive, Outlook, and other applications.
At 23ICT, our M365 Support services are designed to provide you with reliable, expert assistance using Microsoft 365 Admin Center
Microsoft 365 Service Health-The Service Health Dashboard allows admins to:
- Monitor service outages or performance issues
- current and historical data on service incidents and advisories
strong passwords, and following data handling policies. Regular security awareness training to reduce risks from human errors.
- Azure Active Directory (AAD)
- Single Sign-On (SSO); Multi-Factor Authentication (MFA) Threat Protection Data Loss Prevention (DLP)
- current and historical data on service incidents and advisories
- Intune for Mobile Device Management (MDM)
- Apps Integrations
- Customise and add on services
- Microsoft Co Pilot
- Intune for Mobile Device Management (MDM)
- Monitoring all Alerts on M365 admin centre
- Admin management | AD Management Alerts (MDM)
- Further expansion Strategy, Migration
- Planning on M365 startegy
At 23ICT, our M365 Support services are designed to provide you with reliable, expert assistance, ensuring that your Microsoft 365 environment remains efficient, secure, and aligned with your business objectives. With our dedicated support, you can focus on your core activities while we handle the complexities of managing and optimizing your Microsoft 365 tools.